Maximus is a global leader in government services and technology solutions, partnering with federal, state, local, and international agencies to enhance the delivery of public programs. Founded in 1975 and headquartered in McLean, Virginia, the company specializes in modernizing systems, improving customer experience, and supporting largescale health and human services programs. With more than 37,000 employees worldwide, Maximus delivers business process management, consulting, and digital transformation services that enable governments to operate with greater efficiency and impact. For more than five decades, the organization has upheld a peoplefirst philosophy, ensuring public services remain accessible, effective, and equitable.
Maximus Team particularly Business and Solution Architecture were struggling due to an unstructured and low maturity Enterprise Architecture (EA) practice. This lack of structure resulted in several significant challenges:
These issues directly impacted our bid development process and overall time to market. Solution architects struggled to access reliable information on existing business and technology capabilities, relying heavily on manual intervention and subject matter experts. This created delays, increased operational effort, and reduced our ability to respond efficiently to business opportunities.
“The training provided a comprehensive deep dive into the effective use of the Sparx Enterprise Architect tool. Beyond building tool proficiency, it enabled us to begin placing structure around our existing Enterprise Architecture processes.
Using Sparx, we are now implementing a more standardized, repository driven approach to organizing and managing architecture artifacts. This directly addresses several of the challenges outlined above. To a large extent, the training empowered us to progress toward resolving these issues by:
We are currently in the process of adopting and embedding these changes across the organization.”
Although full standardization of Sparx usage is still in progress, we anticipate several meaningful benefits, including:
As Maximus continues to grow and expand its service offerings, strengthening operational efficiency and architectural discipline has become increasingly important. This training acted as a catalyst, helping us refine processes, formalize governance, and enhance how we manage and use architectural information. It supports the organization’s broader goals of modernization, agility, and high quality delivery.
The training has been a pivotal step in advancing our Enterprise Architecture capabilities. It equipped our teams with the knowledge and confidence needed to adopt a more structured, standardized approach to architecture management using Sparx. This shift is laying the groundwork for improved solutioning speed, stronger strategic alignment, and greater operational excellence. Overall, the experience has delivered meaningful value and positioned us for continued process maturity and organizational growth.
